"I.O.S. Home Page."

"Making every minute count."

WHY PROVIDE SILENCE?

Featuring:

IOS References

Generic On-Hold
Medleys on CD
(or cassette)

Services
IOS Demo's
V3 CD Sampler
message on hold
voice over actors
royalty free music
digital announcers
MOH for 1-4 line phones
automated attendant
IVR &
Voice Mail
radio & TV ads
training tapes
internet audio
talking books
home office
( SOHO )

DVA
Manufacturers
Eletech

Intellitouch/OHP
Interalia and,
Nel-Tech Labs

"Best In Class"
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Interactive On-Hold Services

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IOS Survey - Music/Message-On-Hold Questionaire


"Courage is not the absence of fear, but rather the judgment
that something else is more important than fear."

Ambrose Redmoon

* * * * *


1. How many calls do you get on the average day?
     under 25
     between 25-100
     over 100

2. What plays now for callers placed on-hold?
     Nothing
     The radio
     CDs or tapes
     A generic on-hold program
     Another vendors' on-hold production

3. Are most of your callers... ?
     Clients
     Prospects
     Employees
     Suppliers
     equally divided...

4. How many phone lines do you have (excluding fax)?
     under 4
     between 5-10
     between 11-20
     over 20

5. Does your phone system support Music-On-Hold?
     Yes
     No
     Don't know

6. What type of phone system do you have?
     PBX (switchboard)
     Key, Hybrid or Electronic Key (KSU)
     Non-Key

7. What is your predominant form of advertising?
     Direct Sales Team
     Brochures/Direct Mail
     Newspaper Ads Radio and/or TV
     Auction Sites (eBay, Yahoo, etc.)
     Web site

8. Do you have regular seasonal ad campaigns?
     Yes
     No
     Under consideration

9. Image that best describes your company?
     Very professional...
     Easy going, friendly...
     Fun-loving, funny...
     Warm, kind, honest...
     all of the above

10. Are you satisfied with what your callers currently hear while on-hold?
     Yes... very satisfied!
     Somewhat satisfied.
     Somewhat dissatisfied.
     Not satisfied at all!

11. What is the average time your callers spend on-hold?
     under 15 seconds
     between 15-30 seconds
     between 30-60 seconds
     over 60 seconds
     Don't know

12. How important is customer service to your business?
     Our #1 priority
     Very important
     Somewhat important
     Not important at all

13. Where do you believe the focus of the M-O-H program should be?
     On our callers
     On our business
     On both equally

14. Do you prefer a male or female voice for your program?
     Female
     Male
     Both
     Haven't decided

15. What delivery pace do you prefer for your project?
     Moderately Fast – NY Minute!
     Moderate – Conversational, Friendly
     Moderately Slow - Regional
     Painfully Slow - Humorous
     Don't know

16. When do you expect to install your custom on-hold program?
     Within the next 30 days.
     Within the next 90 days.
     Within six months.
     Don't know.

17. How many locations will you need our message-on-hold programs at?
     Just one, our main location.
     Two to five locations.
     Five to ten locations.
     Eleven to twenty-five locations.
     Over twenty-five locations.

18. Which term most accurately reflects your function in this project?
     Decision Maker
     On the decision making team
     Influences decision
     Research Assistant

19. Have you read our EXECUTIVE OVERVIEW?
     Yes
     No
    

20. When would you prefer that we call?
     Morning
     Afternoon
     Saturday am
     Saturday pm
    


Contact Information (Thank you for your time!)

Your Name
 
Company
Street Address
City,State,Zip Code
Phone #
FAX #
E-Mail
Your Website
Decision Maker(s)
Amount Budgeted?
How did you find us?