Interactive On-Hold Services

Executive Overview

The brief Executive Overview that follows describes just one of the "audio production services" that I.O.S. offers directly to our business and TELCO clients. We offer (18) superb voice-over professionals, hundreds of hours of LICENSED music and multi-lingual capabilities for all of your audio production needs such as; automated attendant & Interactive Voice Response (IVR) prompts, Music/Message-On-Hold (MOH) productions, background music/voice-overs for paging in-store or office broadcasts, radio ads & TV spots, website audio, customized audio for your tapes/CDs, talking books, PowerPoint and/or DVD presentations, hardware systems prompts... even computer game voices! When you’re looking for top quality audio, professionally produced, straight or with hilarious effect, then give us a call us and discover how much you can save. Have fun figuring out which of our many characters will make your customers sit up and take notice of YOUR company. Call us toll-free at: 1-800-925-9025 to discuss your specific requirements.

For less than the cost of many executive phones you can fix one of the weakest links in your communications chain, namely, "silence on-hold". Our customized audio solutions can be tailored to meet your budget. It's time to take advantage of one of the most under-utilized areas of real estate in your business. . . the time your callers spend waiting to be served.

What do your callers hear when they are placed on-hold at your place of business? Most provide either silence, a radio broadcast, or CDs and cassettes with canned messages. Those methods are not proactive and can actually be illegal unless you've acquired expensive ANNUAL licensing from Performing Rights Societies such as; ASCAP, BMI, SESAC and in Canada, SOCAN. I.O.S. can solve this dilemma for you with our CUSTOMIZED production WITHOUT ANY ANNUAL FEES!

"Silence" will make your callers impatient the fastest and, if the call is on-hold for more than thirty seconds, make them think they've been forgotten or disconnected... feeding a cycle of customer dissatifaction and frustrated employees. The radio can also be annoying as stations drift in and out or as obnoxious commercials are imposed upon your callers. Just hooking up the radio as your MOH source is also ILLEGAL since it's considered a "public performance" and is therefore continual theft of intellectual property unless proper licensing rights have been acquired. Ask your TELCO if they are willing to pay your substantial fines when they suggest this solution... then get that promise in writing!

Why not take a moment to sample our "audio demo's" and hear what your prospects have been missing. Then ask yourself how much one lost sale can cost when one of your disgruntled callers heads off to buy from a competitor. If you would like to gain an even broader range of ideas then speak with our representative or order our "Volume III CD Sampler". This sampler provides ideas on how to turn lost "dead air time" into productive and profitable real estate. You'll find the process to be not only painless, but even fun as you scan the various tracks (at your leisure) for the exact voice and music you'd like to use in the upcoming program.